Skip to main content
  • Consortium GARR

GARR Services

GARR Services

NETWORK AND ACCESS

Through the Network Operations Center (NOC), GARR manages the network infrastructure and related faults, activations of new connections, and the collection and publication of traffic statistical data.

GARR offers on-demand end-to-end connectivity services to establish direct, physical or virtual connections between two or more locations in order to geographically extend its data centers or segment the data traffic of specific applications. Based on technical requirements, various types of services are available, from end-to-end circuits to Level 2 or 3 VPNs, implemented using IP/MPLS technology.

GO TO THE pages

IP ADDRESSES & DNS

IP ADDRESSES & DNS

Il LIR (Local Internet Registry ) is the service that assigns IPv4 and IPv6 networks.

GARR provides a secondary DNS service for entities upon request. To register a .it domain, it is necessary to have at least two DNS servers (primary, secondary). Institutions are ensured support for DNS configuration both during activation and for all service maintenance operations.

GO TO THE pages

DOMAIN NAMES

DOMAIN NAMES

Il GARR NIC (Network Information Center)   is the service responsible for registering .it and .eu domain names free of charge for all entities connected to the GARR network.

GO TO THE WEBSITE

IT Security

IT Security

Il CERT (Computer Emergency Response Team) assists users in managing cybersecurity incidents and supports them in risk prevention. It provides information on the most common vulnerabilities, issues directives on the minimum security requirements for machines with network access, and verifies compliance.

GO TO THE WEBSITE

Eduroam

Eduroam

eduroam (Education Roaming) is the service that enables researchers, teachers and students traveling to other institutions to access the wireless network easily and securely using the same credentials provided by their own organization.

GO TO THE WEBSITE

Digital Identity

Digital Identity

IDEM (IDEntity Management per l'accesso federato) is the service that provides a single key for accessing online services. Through the IDEM Federation, organizations simplify credential management, and users only need to remember one password. IDEM is part of the international eduGAIN federation, thus making thousands of digital resources and services accessible worldwide.

GO TO THE WEBSITE

DIGITAL CERTIFICATES

DIGITAL CERTIFICATES

Il GARR Certification Service provides its community with free digital certificates, including personal and server versions. These certificates are issued by DigiCert, a leading commercial Certification Authority, and are automatically recognized by nearly all web browsers.

GO TO THE WEBSITE

Webconference

Webconference

GARRmeet provides open-source solutions for videoconferencing that can adapt to the needs of its community. These services result from collaborative development activities with the research and open-source communities.

GO TO THE WEBSITE

LIVE STREAMING & VIDEO

LIVE STREAMING & VIDEO

GARR.tv is the open source platform for live streaming and video on-demand, allowing users to broadcast, record and make videos and events available. With GARR.tv, the ownership of the footage and personal data is not transferred to the platform but remains with the organization that produces them.

GO TO THE WEBSITE

APPLICATIONS

APPLICATIONS

Cloud applications and services for the GARR community, ranging from storage to sending large files, an evolving offering for the world of research.

DISCOVER AVAILABLE APPLICATIONS

Services for a community on the move

A wide range of services are included in the GARR network access agreement, some of which are strictly related to network management, and others more oriented towards end users.

Web applications

  • Personal Storage

    go to the web site

    GARRbox is the personal storage service that enables data storage, synchronization and sharing. GARRbox is a simple and secure service that allows users to have their data with them at all times through quick synchronization across different devices.

  • DATA TRANSFER

    go to the web site

    Filesender is the GARR service that allows users to send large files up to 100 GB. The service is available to all users belonging to organizations that are part of the IDEM Federation.

  • SOFTWARE MIRROR

    go to the web site

    GARR Mirror is the service that distributes the most commonly used public software available online.

  • SPEEDTEST

    go to the web site

    GARR SpeedTest is a service to freely check the speed of both fixed and mobile network connections. The service, developed using open-source software, allows users to perform speed tests towards nodes in the GARR network.

  • GARR URL

    go to the web site

    GARR URL is a web address shortening service that also generates a QR code. The service is accessible using IDEM credentials.

Interested in exploring GARR's services further?

GET IN TOUCH

GARR, Services

Read more …GARR Services

  • Hits: 1235
  • Consortium GARR

Local Internet Registry - LIR

Local Internet Registry
LIR

Network Operations Center

Contacts

  +06 4962 2000
  This email address is being protected from spambots. You need JavaScript enabled to view it.

LIR (Local Internet Registry)

It's the service that assigns IPv4 and IPv6 networks.

GARR provides a secondary DNS service for entities upon request. To register a .it domain, it's necessary to have at least two DNS servers (primary, secondary). Institutions are provided support for DNS configuration both during activation and for all service maintenance operations.

statistics

IP Address Assignment

IP Address Assignment

more info

DNS Request

more info

whois

whois

go to WHOIS
References and Information

References and Information

More info

Statistics

Statistics

More info

Organization Data Modification Form

Organization Data Modification Form

go to the form

go to Network Information Center - NIC

go to NIC

Assignment of IPv4 and IPv6 Networks

ASSIGNMENT OF IPv4 NETWORKS

Any organization authorized to access GARR can request IPv4 networks from GARR-LIR

Request Procedure

  • Request via email in English to: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Complete by indicating:

    • Organization
    • Type of network requested(IPv4 - IPv6)
    • Reasons / Motivation
    • Contacts
    • Please note that the networks remain the property of GARR and must be returned to GARR-LIR in case of a change of provider.
  • The LIR will evaluate the request and send an email to notify the assignment of the network. A detailed explanation of the request for the networks is recommended; detailed instructions for filling out the form are provided in document RIPE-424 in English.
  • The requester will receive a confirmation email once the request has been submitted.
  • The information regarding the assignment request will be transmitted to GARR-LIR. The request will then proceed with GARR-LIR evaluating the provided information.
  • If the evaluation outcome is positive, GARR-LIR will assign the requested IP addresses and will directly communicate this to the requester. If the evaluation outcome is negative, GARR-LIR will contact the requester for further clarification.

IPv6 NETWORK REQUEST

Each organization authorized to access GARR is assigned an IPv6 /48 network. This assignment can be requested directly from GARR-LIR.

A /48 network is considered sufficient for use in a medium to large infrastructure. If the user deems an additional allocation of IPv6 addresses necessary, they must request it from GARR-LIR, specifying the reasons for the request.

Follow the procedure outlined for IPv4 addresses.

Primary or Secondary DNS Assignments

DNS ASSIGNMENT

THE SERVICE IS RESERVED FOR ENTITIES CONNECTED TO THE GARR NETWORK

Upon the assignment of an IPv4 or IPv6 network, the user must activate reverse resolution on their Name Servers.

GARR offers a secondary DNS service for entities upon request. For registering a .it domain, it is necessary to have at least 2 DNS servers (primary, secondary).
Institutions are provided support for DNS configuration both during activation and for all service maintenance operations.

INFORMATION AND REFERENCES

Refer to the RIPE website.

  • RIPE-424 IPv4 Address Allocation and Assignment Policies for the RIPE NCC Service Region
  • RIPE-421 IPv6 Address Allocation and Assignment Policy
  • RIPE-425 IPv6 First Allocation Request Form
  • RIPE-436 Global Policy for the Allocation of the Remaining IPv4 Address Space

Refer to the IETF - RFC archive

  • RFC1466 - Gerich, "Guidelines for Management of IP Address Space"
  • RFC1918 - Rekhter, Moskowitz, Karrenberg, de Groot, Lear, "Address Allocation for Private Internets"
  • RFC1219 - Tsuchiya, "On the Assignment of Subnet Numbers"
  • RFC1338 - Fuller, Li, Yu, Varadhan, "Supernetting: an Address Assignment and Aggregation Strategy"
  • RFC1467 - Topolcic, "Status of CIDR Deployment in the Internet"
  • RFC1878 - Pummil, Manning, "Variable Length Subnet Table for IPv4"
  • RFC 3513 IPv6 Addressing Architecture
  • RFC2460 - Internet Protocol, Version 6 (IPv6) Specification

Links and References

  • Web Link IANA
    The Internet Assigned Numbers Authority (IANA) is responsible for the global coordination of the DNS Root, IP addressing, and other Internet protocol resources
  • Web Link ICANN
    To reach another person on the Internet you have to type an address into your computer - a name or a number. That address has to be unique so computers know where to find each other. ICANN coordinates these unique identifiers across the world. Without that coordination we wouldn't have one global Internet.
  • Web Link RIPE
    The RIPE NCC is one of five Regional Internet Registries (RIRs) providing Internet resource allocations, registration services and co-ordination activities that support the operation of the Internet globally.
  • Web Link GARR NIC
    Nel rispetto delle regole di accesso alla Rete GARR e secondo la decisione presa dalla CRCS il 6 luglio 2000, gli utenti GARR, possono richiedere al GARR NIC la registrazione di nuovi nomi a dominio sotto il ccTLD "IT" e sotto il TLD "EU".

Statistics

 

For more information about the services or to request activation, please visit:

Contact us

Read more …Local Internet Registry - LIR

  • Hits: 367
  • Consortium GARR

Network Operations Center - NOC

Network Operations Center
NOC

Network Operations Center

Contacts

  monday - friday | 8:00 - 20:00

  +06 4962 2550
  This email address is being protected from spambots. You need JavaScript enabled to view it.

NOC (Network Operations Center)

The GARR service is responsible for managing and operating the network infrastructure, handling fault management, activating new connections, and collecting and publishing traffic statistical data.

The GARR NOC is responsible for managing the GARR network infrastructure and ensuring its efficient operation.

Traffic statistics

Network management

Network management

more

Fault reporting

Fault reporting

Procedure

Trouble Ticket System

Trouble Ticket System

go to TTS

Other networks connections

Other networks connections

more

Customized connectivity

Customized connectivity

more

Documents

Documents

go to Documents

FAQs

FAQs

go to FAQs

NOC Team

NOC Team

Meet the team

We manage the GARR network infrastructure to ensure its efficient operation

NETWORK MANAGEMENT

  • GINS (GARR Integrated Networking Suite)

    GINS is a software suite that includes tools for network issue diagnostics and tracking, traffic statistics acquisition and visualization, and network activity reporting.

    The status and performance of the GARR network are constantly monitored to ensure the most efficient service possible to the Italian University and Research community. GINS provides online public statistics and customized access for individual organizations.

    GO TO GINS

  • Monitoring

    It performs continuous monitoring of the infrastructure and network performance.
    It analyzes and resolves issues related to network software, hardware, services, and applications.

    STATISTICS

  • Alarm Management and Activations

    It interacts with telecommunication operators for alarm management and user connection activation at the RCs.
    It tracks network incidents and maintenance through trouble tickets.

    Trouble Ticket System

  • Routing

    It performs IP routing functions on the components of the national network infrastructure (including international links and peering connections with NAPs and ISPs) and implements routing policies on the routers in harmony with the defined topology and functionalities.

    It serves as the primary point of contact for network users and NOCs of other networks.

    CONNECTIONS TO OTHER NETWORKS

  • MAINTENANCE & SUPPORT

    It carries out scheduled maintenance, network migrations, coordinates field technician interventions when necessary, provides user support in configuring their network devices, keeps network infrastructure documentation up to date, and produces regular reports on network operation.

    MAINTENANCE & SUPPORT

  • CONFIGURATIONS FOR NEW USERS

    Configures Concentration Routers to accommodate User Router (UR) connections, in coordination with telecommunications operators. Interacts with the technical departments (NMC) of TLC Operators and the TAC (Technical Assistance Center) of network equipment vendors. Tests and activates new optical/IP circuits and services.

    Network technologies Network map

  • Security

    Filter network traffic in case of security incidents and DoS attacks in close collaboration with GARR-CERT

    GARR CERT

  • Integration with European networks

    It interacts with the GÉANT Pan-European network NOC for the management of international connectivity.

    Integration with European networks

FAULT REPORTING PROCEDURE

The trouble ticket system allows tracking of all interventions involving service interruptions, software/hardware updates, and maintenance of GARR equipment and lines.

Trouble tickets are issued and managed by the NOC in response to:

  • Identification of an issue following an alarm generated by NOC monitoring procedures
  • Identification of an issue by the NOC
  • Notification from an APM (Access Port Manager) of GARR network users
  • Notification from telecommunication operators

The NOC monitors the evolution of the issue and provides appropriate updates following relevant status changes. Upon completion of operations, the trouble ticket is closed, reporting details about the nature of the intervention/problem.
The responsible individuals for access to the GARR network are informed of the existence of an issue by sending an email to the APM mailing list for every opening/modification/closure of a trouble ticket.
The names of the Access Port Managers (APMs) are communicated to the NOC by the GARR Directorate.

Who can contact the NOC

The GARR NOC can only be directly contacted by the GARR users' Access Port Managers (APMs).

Each APM represents a single entity/institution connected to GARR and is responsible for managing the configuration of the user router through which access to GARR is established. They also interact with the NOC whenever issues arise with the connections that affect this access.

End-to-end connectivity services to establish direct, physical, or virtual links

CUSTOMIZED CONNECTIVITY

Upon request, GARR provides end-to-end connectivity services to establish direct, physical, or virtual links between two or more locations in order to extend its data centers geographically or to segregate data from specific applications and share resources transparently.

 Dedicated connectivity is a fee-based service.

  • Dark fiber

    Most accesses are implemented using DF (dark fiber) between the Point of Presence (POP) and the user's site or on GARR transmission infrastructure. In case of unavailability of one of these methods, transport is carried out via Lambda Wave or through SDH mode accesses, implemented on operator circuits.

  • BANDWIDTH UPGRADE

    According to the requirements, it is possible to perform upgrades to 1-10 Gbps or multiples, up to 100 Gbps.

Types of connections

  • IP ACCESS

    It constitutes the basic connectivity for access and is usually implemented through a point-to-point connection between the site and the nearest GARR POP. If necessary, it is possible to configure accesses on different POPs to ensure connectivity in case of a fault on the primary link. Through appropriate rerouting protocols, traffic can be moved to the functioning link.

  • L3VPN

    It is a Layer 3 Virtual Private Network (VPN) service. User traffic can be securely transported between the various locations of an organization over a public network. This type of service is requested, for example, by organizations with distributed offices nationwide that need to communicate securely over proprietary networks, separate from public ones.

  • L2VPN

    It is a Layer 2 Virtual Private Network (VPN) service. The principle is the same as L3VPN but in this case, it is applied at Layer 2 (data link).

  • VPLS

    It is an Ethernet-based service that provides a Layer 2 (data-link layer) point-to-multipoint virtual private connectivity (LAN-type). VPLS allows devices located in geographically distinct sites to be connected to the same Ethernet LAN network. From the device's perspective, it will appear directly connected to the remote device even though it is traversing the backbone network.

  • END TO END

    End-to-end connections are direct links between two points in the network. These connections can terminate either on routers, thus traversing the IP network, or on transmission equipment, thus traversing the optical network. Logically, they can be represented as a cable that interconnects two points (sites) of the network, carrying only the traffic from site A to site B and vice versa.

NOC Team

  • Asia Marinelli

    Asia Marinelli

  • Fabrizio Bataloni

    Fabrizio Bataloni

    Manager

  • Luna Nike Mora

  • Agostino Tasca

    Agostino Tasca

  • Tiziano Capircio

    Tiziano Capircio

  • Marco Parisi

    Marco Parisi

  • Lorenzo Ercoli

    Lorenzo Ercoli

  • Manuel Petrianni

    Manuel Petrianni

For more information about the services or to request activation

contact us

GARR, Services

Read more …Network Operations Center - NOC

  • Hits: 418